Beyond the Hashtags: Rediscovering the Fundamentals in the Age of Social Media
Dr. Aiyeku Olufemi Samuel Co-Founder Global Human Capital & Energy Management Limited
In today’s digital age, where social media platforms dominate our daily engagements and influence public opinion in real-time, there is a growing misconception among entrepreneurs and business leaders that social media presence equates to business success. While it is undeniable that platforms like Twitter, Facebook, Instagram, TikTok, and YouTube offer unprecedented reach, connectivity, and engagement potential, the truth remains unwavering— social media has not replaced the core fundamentals of business; it has only amplified them.
The allure of a viral trend can be intoxicating. A cleverly edited video or a witty meme can send an unknown brand into global recognition within hours. However, if your business lacks a strong foundation—be it product quality, customer service, operational integrity, or financial discipline—social media will not save you. In fact, it will do the opposite. It will magnify your flaws, turning a local mistake into a global scandal. A poorly handled complaint can evolve into a trending topic, complete with hashtags, memes, and public outrage.
On the other hand, businesses built on *excellence, integrity, innovation, and consistency* are poised to benefit immensely from the reach of social media. These platforms can magnify your greatness, turning quality into conversations, and customer satisfaction into social proof. A happy customer’s review can go viral, and a well-executed service can trend globally, opening up unimaginable opportunities for scale and partnership.
Unfortunately, many contemporary businesses have become more obsessed with building digital personas that impress social media algorithms rather than nurturing business models that impress human beings. Some spend more time curating a visually stunning Instagram feed or crafting LinkedIn posts that sound like Harvard case studies, while neglecting customer needs, employee welfare, or even product reliability. It’s a dangerous distraction.
We now live in an era where some startups design “likes strategies” that would make Mark Zuckerberg blush, yet they operate with business structures that would make even Donald Trump consider hair regrowth from sheer frustration.
This imbalance is unsustainable. No amount of paid promotions can cover up poor delivery. No influencer campaign can permanently disguise a flawed business model. If the fundamentals of business—vision, value, viability, and values—are absent, social media will not save you. It will expose you.
The true formula remains unchanged: build your business with the right principles, serve people with dignity, innovate responsibly, stay accountable, and remain committed to excellence. Then, and only then, will social media work for you—not as a crutch, but as a catalyst
So the call is clear: Return to the fundamentals. Use social media, but build your business like it matters—even when no one is watching. Because someday, when the spotlight hits, the world will see not what you posted—but who you really are.
